Check-In time is 2 pm and Check-Out Time is 12 am.
Early check in and Early Check out charges will be 50% of booked night charges.
Children below to 12 years are not permitted in Spa to maintain the tranquility of the Spa.
Use of the spa facilities like Sauna, Steam and the spa therapies are available only to guests who are of the age of 18 years and above.
Confirmation and Cancellation Policy
All bookings to be confirmed with 100% advance payment only
No cancellation or refund once advance is paid and booking confirmed
All confirmations are subject to receipt of a credit card authorization form/ wire transfer/ travel company voucher.
Please note that in the case of a credit card authorization the card will only be charged in the event of a cancellation charge, if any (as per the cancellation policy for this package). In the case of a wire transfer the refund will be processed after deduction of the cancellation charges if any (as per the cancellation policy for this package)
For cancellations more than 15 days before arrival - No Charge.
For cancellations between 3 – 15 days before arrival - 50% of total package price will be charged as retention.
For cancellations between 0 – 3 days before arrival - 100% of total package price will be charged as retention.
No show - 100% of total package price will be charged as retention.
Early checkout - 100% of balance period will be charged as retention.
For any amendment in arrival date made less than 15 days prior to arrival and where the length of stay remains the same, 1 night retention will be charged as per packaged booked.
For any amendment in length of stay made less than 15 days prior to arrival 100% retention will be charged for the number of nights reduced.
For Reservations or Booking Assistance
Address: Neelkanth Temple Road, Rishikesh, Uttarakhand, India
Phone: +91-9999-534-200 / 011-4780-1111
Request personalized assistance from Shaantnam Resort